BadgeDial 911 for all police/fire needs, including non-emergency services.

Dispatching services are provided by the Valley Communications Center. For any type of police response, even if it is not an emergency, call 9-1-1. From outside the area, call 253-288-2121 to request police service. All calls for police service that come to the administrative line or in person will be referred to 9-1-1.

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The Pacific Police Department provides primary law enforcement services within the limits of the City of Pacific. The police department staff includes the chief, lieutenant, two sergeants, a detective, eight patrol officers, and two specialists. Police administration may be reached during normal business hours by calling 253-929-1130; fax 253-929-1194.

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Reporting Emergencies & Less Critical Situations

If there is an Immediate, Life-Threatening Emergency, DIAL 911

  • Medical emergencies
  • Any type of fire
  • A crime in-progress
  • Any suspicious activity
  • Any dangerous or life threatening emergency
  • Any time a person fears for their safety or the safety of others

It can be frightening to call 911 for emergency help, but it is important for responders to have the necessary information to provide assistance to those in need. It is also important for you to stay as calm as possible to assist the 911 dispatcher. Be prepared to provide the address you are at and/or answer all questions to help the dispatcher find your location.

To Report Non-Emergencies, Call 253-288-2121

For situations where police or the fire department is needed but there is NOT an emergency

  • A crime occurred prior and there is no suspect information
  • Situations where emergency services are needed but there is no danger nor life-threatening circumstance occurring at the time
  • The return of a runaway child
  • A hit and run traffic collision when you are no longer at the scene of the collision
  • Lost property
  • Additional information after an initial report has been made

If you are unsure if your situation is an emergency, DIAL 911

The City of Pacific Police Department services a City of approximately 6,300 residents and numerous businesses. The officers respond to 7,500 calls for service per year and that number increases annually by 5%. Because we are located along a major commuter route, we serve a large transient population between the hours of 6:00 AM and 7:00 PM. The City limits border the cities of Auburn, Algona, Sumner, and Edgewood as well as unincorporated parts of King and Pierce Counties. Our officers and supervisors work closely with officers from these agencies on a daily basis.

The well being of our residents and business owners is the number one priority of every department employee. Our objective is to aggressively enforce all laws of the land; including municipal ordinances, as well as County, State and Federal laws. Our proactive diligence, in conjunction with the tireless efforts of our elected officials and residents, has produced some of the lowest crime rates in the region. If every person in the City of Pacific can go to sleep at night without fear of victimization, I feel we have done our job.

As a department, we adhere to a firm code of honesty, integrity, and respect for one another. I encourage our officers to interact with residents and business owners, and I encourage you to interact with the officers in your neighborhood. I thank the people of Pacific for their genuine concern and community spirit. Together, we make Pacific a safe and inviting place to live.

I am always available to anyone who wishes to contact me for any reason. As we face these tough economic times, there will no doubt be some cuts in service from all departments in the City. I assure you that this department will continue to serve and protect the residents and business owners, and keep Pacific safe


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Comprehensive Emergency Management Plan, June 2015

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